To place an order on chatolufsen.fr, chatolufsen.shop you just have to browse the site by consulting the articles posted in the different categories.

All models offered on the site are available for sale (unless otherwise stated for certain colors, sizes or special orders), in order to guarantee the fastest possible delivery.

After choosing an item and selecting a size, click on "Add to cart"

If you want more than one quantity, the total may not be available.

If the message "There are not enough products in stock" appears, please contact us by mail.

You can add different items to your cart.

To view your entire order, click on the "basket" icon at the top right of your screen.

Your cart will be displayed in detail and you can change the quantity or size of your items at this stage.

Click on "Order" to finalize your order.



The finalization of the order takes place in 4 stages:


Step 1: PERSONAL INFORMATION

If this is your first order, you must create a customer account.

To do this, simply mention the requested information (first name, last name, e-mail, password and date of birth).

Make sure your email address is valid to receive all notifications related to the tracking of your order.

If you are already a customer on chatolufsen.com, identify yourself with the email address and password you had registered during your previous order and click on "Login".


Step 2: ADDRESSES

The selected address will be used both as a personal address (for billing purposes) and as a delivery address.

However, you can choose a delivery address different from the billing address.

Simply fill in the requested information (First Name, Last Name, Company, VAT Number, Address, Address Supplement, Postal Code, City, Country, Phone).


Step 3: MODE OF DELIVERY

You have 3 delivery options to tailor shipments to your convenience.

- Delivery in store: This mode of delivery this totally free you can search your online shopping in our store in Paris.

Chato Lufsen, 41 rue de Verneuil, 75007 Paris, France
Tel. +33.1.45.08.05.06 - paris@chatolufsen.com


- Delivery by post - Colissimo.

- Express delivery DHL.


Step 4: PAYMENT MODE

You can pay for your purchases with your credit card.

DEBIT OR CREDIT CARD

To make your purchases online you can use your credit cards, Visa, MasterCard, and American Express. The payment will be made in real time.

security

All transactions are made through secure payment systems.

The confidential payment data are encrypted (SSL) and transmitted directly to the bank.

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